• Hospitalization costs in a semi-private or private room

• The difference between the fees charged by a physician who treats you at your destination and the benefits allowed under government programs

• Fees for the private care of a licensed practical nurse (not your relative) during the period of hospitalization, when this care is medically required and prescribed by the physician treating you at your destination

• The fees of the following legally authorized health professionals, when such care is medically required and approved by Blue Cross Travel Assistance, up to a maximum of $400 per profession, per trip:
  • Physiotherapist
  • Chiropractor
  • Osteopath
  • Podiatrist or Chiropodist (combined)
• Urgent dermatological care offered in an outpatient clinic is also covered up to a maximum of $400 per trip

• The costs of laboratory tests and X-rays when they are prescribed by the physician treating you at your destination for diagnostic purposes

• The cost of purchasing medication prescribed by the physician treating you at your destination, except when required for the continued stabilization of a chronic medical condition.

• The cost of buying or renting crutches, canes or splints, the cost of renting wheelchairs, orthopaedic devices or other medical devices, when prescribed by the physician treating you at your destination

• The expenses inherent in a hospitalization (telephone, television, parking, etc.), upon submission of supporting documents, up to $100 per day, maximum $500 per hospitalization

• The fees of a dental surgeon for dental care required as a result of external trauma (not as a result of the voluntary introduction of food or of an object into the mouth), only when there is damage to natural and healthy teeth or for reduction of fracture or dislocation of the jaw, up to $2,000 per accident per insured person. In all cases, the treatment must begin during the term of the contract and end within six months of the date of the accident. In addition, you must send us an X-ray, taken after the accident but before the treatment begins, demonstrating the suffered damage.
• For all other emergency dental treatments, except root canal therapy, the fees of a dental surgeon up to $500 per trip per insured person

• Ground or air transportation costs to get you to the nearest suitable medical facility, as well as transfer costs between hospitals when the physician treating you at your destination and Blue Cross Travel Assistance determine that available facilities are inadequate

• When, because of an illness or accident, Blue Cross Travel Assistance approves your repatriation, the following expenses are covered:
  • Costs related to your medical repatriation – The costs related to a means of transportation deemed adequate by the insurer, so that you are repatriated to your province of residence to receive immediate medical care, after receiving authorization from the physician treating you at your destination.
  • Costs related to the repatriation of your travelling companion or an immediate family member – The costs for the simultaneous repatriation of your travelling companion or any immediate family member who is also covered under this travel insurance policy if this person cannot return to their point of departure by the means of transportation initially planned for the return.
  • Costs for an accompanying person – The costs of hiring an accompanying person for the return of children covered under this contract when necessary.
  • Baggage return costs – Up to a maximum of $500 for excess costs related to the return of your baggage.
  • Pet return costs – Up to a maximum of $500 for the cost of returning your pet.

• Some expenses are reimbursed if a family member or a friend not travelling with you must:
  • Get to the hospital where are hospitalized for a period of at least three days (the need for this visit must be certified in writing by the physician treating you at your destination), or
  • Get to the destination, if necessary, for the purpose of identifying the remains of the insured person
• The insurer agrees to reimburse the following expenses for the designated person:
  • The total round-trip transportation costs in economy class
  • Up to $1,200 for:
    • Childcare, accommodation, and meals in a commercial establishment, up to a maximum of $300 per day
    • The cost for purchasing a Blue Cross travel insurance contract

• Some additional transportation expenses are reimbursed when you or a travelling companion covered under this policy must postpone your/their return by public transportation due to:
  • A hospitalization not requiring repatriation, if this hospitalization must continue beyond your scheduled return date, or
  • A medical emergency not requiring repatriation, if this medical emergency is ongoing during the 48 hours preceding your scheduled return date and if Blue Cross Travel Assistance determines that you are unable to travel because of this medical emergency
• The insurer agrees to reimburse one of the following costs, up to a maximum of $500 per trip per insured person:
  • Additional transportation costs caused by a date or a schedule change of the initial return ticket, or
  • The purchase of a return ticket by the same means of public transportation, in economy class, allowing you to return to your province of residence once the medical emergency has ended if it is established that the date of the initial return ticket cannot be changed

• In the event of death, the following expenses are covered up to $10,000:
  • The cost of preparing the remains and returning them to the point of departure in the province of residence, excluding the cost of the coffin or
  • The cost of cremation or burial on site. excluding the cost of the urn, coffin, tombstone, and any other related products or services

• The insurer agrees to reimburse up to $5,000 for the cost of returning your personal road vehicle to your residence or rental vehicle to the nearest appropriate rental agency when an illness or accident renders you incapable of:
  • Returning to your residence using the personal road vehicle you used to get to your destination, or
  • Returning the rented vehicle to the nearest rental agency In all cases, you must present a medical certificate issued by the physician treating you at your destination in the locality where your inability to use the vehicle is determined.

• The insurer agrees to reimburse a maximum of $300 per day per insured person, up to $3,000 for the following expenses:
  • Accommodation costs in a commercial establishment
  • Meals
  • Essential phone calls
  • Taxi transportation
  • Childcare costs for dependent children who accompany you on the trip
• These expenses will be reimbursed only when it has been determined by the insurer that you must postpone your return as a result of:
  • An illness or an accident that you experience, or
  • An illness or an accident that an immediate family member who is accompanying you experiences, or
  • An illness or an accident that a travelling companion experiences

• When you are repatriated at the insurer’s expense further to a hospitalization that occurred during a trip outside of your province of residence, we agree to reimburse the following expenses when incurred within 15 days of your repatriation:
  • Up to $1,000 for the cost of staying in a semi-private room in a hospital or a convalescent and physical rehabilitation centre
  • Up to SSO per day, maximum 10 days, for the fees of a licensed practical nurse or orderly from a specialized agency when care is required at your home
  • Up to $150 for the cost of renting the following medical equipment: crutches, standard walker, canes, trusses, orthopaedic corsets, and oxygen
  • Up to $250 for transportation (ambulance and taxi) costs incurred to receive care

We can help you manage and work your way through difficult situations like theft or lost documents.

We offer a wide range of essential information for problem-free travels, regardless of your destination:

• Travel advice and advisories from the Government of Canada
• Visas and other required travel documents
• Recommended vaccinations

The Blue Cross Travel Assistance Services team is available to help 24 hours a day, 7 days a week. Our team will provide the support and help you need, whatever the medical emergency.

• Recommend a doctor, clinic or hospital best suited to provide appropriate care for your medical condition.
• Obtain medical information from your family physician prior to beginning a treatment.
• Follow-up of your case by our health professionals, regardless of your age and diagnosis.
• Coordinate repatriation by ground or air ambulance or on a regular flight.
• Contact your family upon request, in the event of an emergency.
• Arrange for a family member to travel and be at your side should you be hospitalized for seven days or more.